Your personal information is completely safe at 777qq
We take your privacy very seriously. This policy explains in detail how 777qq collects, stores, and protects your information, and what rights you have.
Information We Collect
777qq collects various types of information to provide you with a safe, smooth, and personalized gaming experience. Details are described below.
1.1 Registration Information
Information you provide when creating an account includes:
- Full name and date of birth
- Email address and mobile number
- Preferred username and password
- National ID or passport number (for identity verification)
1.2 Financial Transaction Information
Information required during deposits and withdrawals, such as:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Transaction date and time
1.3 Gaming Activity Information
Information about how you play on the platform, which includes:
- Game history and results
- Bet amounts and frequency
- Preferred game categories
- Bonus and promotion usage history
1.4 Technical Information
Information automatically collected while you use 777qq:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and navigation patterns
How Your Information Is Used
777qq uses your information only for legitimate and transparent purposes. We never use your information unnecessarily.
2.1 Service Operation & Improvement
- Creating, managing, and verifying accounts
- Processing and verifying financial transactions
- Identifying and resolving technical issues on the platform
- Monitoring and improving service quality
2.2 Security & Fraud Prevention
- Preventing unauthorized access and cyberattacks
- Detecting financial fraud and money laundering
- Monitoring and investigating suspicious activity
- Protecting account integrity
2.3 Communication & Support
- Sending important account notifications
- Transaction confirmation messages
- Responding to customer support requests
- Informing users about platform policy changes
2.4 Responsible Gaming
- Monitoring gaming behavior
- Identifying problematic playing patterns
- Facilitating limit-setting and self-exclusion
- Providing assistance and guidance when needed
Information Storage & Security
777qq uses industry-leading technology to protect your personal information. Our security measures are multi-layered and continuously updated.
3.1 Encryption & Technical Protection
All communication between you and our servers is protected by SSL (Secure Sockets Layer) encryption. This means that when your information is sent over the internet, it is encoded in a way that makes it completely impossible for any third party to read.
Sensitive information stored in our databases — such as passwords, financial data, and identity document details — is all protected with advanced hashing and encryption algorithms. Even our own staff cannot see your password.
3.2 Data Retention Period
Your information is stored for as long as your account is active or as long as we need to provide our services. Even after an account is closed, certain information may be retained for a specified period due to legal obligations, dispute resolution, and the need to enforce agreements.
Records of financial transactions are kept for the period required under applicable financial regulations. After this period, information is securely deleted.
Our Security Measures
- SSL/TLS Encryption
- Two-factor authentication (2FA)
- 24/7 security monitoring
- Regular security audits
- Firewall & intrusion detection
- Encrypted data storage
- Staff privacy training
- Access control policy
Sharing Information with Third Parties
777qq does not sell your personal information. However, in certain circumstances it may be necessary to share information with trusted partners.
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers.
Game Software Providers
Minimal information may be shared with Pragmatic Play, Spribe, JILI, PG Soft, and other game developers to verify game fairness and integrity.
Legal Authorities
Required information may be provided to government and legal agencies under court orders or legal obligations.
Technology Service Providers
Information is shared with trusted technology partners under confidentiality agreements for cloud hosting, analytics, and security services.
Cookies & Tracking Technologies
5.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 777qq uses cookies for the following reasons:
- Essential cookies: Maintaining login sessions, security verification, and ensuring core functionality — without these the platform will not work properly.
- Functionality cookies: Remembering your preferences such as language and display settings.
- Analytics cookies: Understanding how users are using the platform and improving the service.
5.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect some important platform functionality.
Detailed cookie management settings are available in most modern browsers such as Chrome, Firefox, Edge, and Safari.
Your Rights & Choices
777qq believes you should have full control over your own information. Your key rights are described below.
6.1 Right to Access Information
You can request a copy of all information we hold about you at any time. After receiving this request, we will provide the information to you within a reasonable time.
6.2 Right to Correct Information
If there is any error or incompleteness in the information we hold about you, you can request a correction. This can be done through account settings or by contacting our support team directly.
6.3 Right to Object to Processing
You can object to certain types of data processing, including marketing communications. Please note, however, that processing required for service operation and legal obligations is outside the scope of this right.
6.4 Right to Data Portability
You can request your information in a structured, commonly used format. This allows you to transfer your information to another service.
Account & Data Deletion Request
How to Delete Your Account
If you want to delete your account and associated information from 777qq, follow the steps below:
- Contact us via 24/7 live chat or email us at [email protected].
- Provide the necessary information to verify your identity.
- Clearly state the request to delete your account.
- You will receive a confirmation email once the request has been processed.
Before deleting your account, make sure you have withdrawn your balance. Account recovery is not possible after deletion.
Note: We are required by law to retain records of financial transactions for a specified period. Even after your account is deleted, this information may be kept for legal purposes for a defined period of time.
Temporary Pause Option
Before permanently deleting your account, you may consider temporarily deactivating it. This gives you the option to take a break and return to the service if needed.
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy Protection for Minors
Information for Those Under 21
777qq provides services only to individuals aged 21 or above. We do not intentionally collect personal information from anyone under the age of 21.
We take age verification steps during account registration. If we become aware that an account holder is under 21, we will immediately close that account and delete the associated information.
If you believe a minor is accessing our platform, please notify us immediately at [email protected].
Important Notice
This platform is for individuals aged 21 and above only. Online gaming carries a risk of addiction. Play responsibly and stay within your set limits.
Changes and Updates to This Policy
How You Will Be Informed About Policy Updates
777qq reserves the right to change or update this privacy policy as needed. Depending on the nature and significance of the changes, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to your registered email address.
- An alert about the changes may be shown when you log in to the platform.
If you continue using the service after a policy update, you will be considered to have accepted the new policy. We therefore recommend that you visit this page regularly and stay informed about any changes.
Contact Us About Privacy
Get in Touch With Us
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our team. The 777qq support team is available in both Bengali and English, seven days a week, 24 hours a day.